Terms of service

Welcome to spiceskeralam.in. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

  • You agree to provide accurate, complete, and current information when creating an account or placing an order
  • You are responsible for maintaining the confidentiality of your account and password
  • We reserve the right to suspend or terminate accounts that provide false or misleading information

2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) unless stated otherwise
  • Prices are subject to change without prior notice
  • We reserve the right to modify or discontinue products at any time

Payments must be made through our approved payment methods. By placing an order, you agree that:

  • You are authorized to use the selected payment method
  • All billing information provided is accurate and complete

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.

However:

  • Minor variations in color, texture, or packaging may occur
  • We do not guarantee that product descriptions or other content are error-free

If you receive a product that does not match the description, please contact us at sales@spiceskeralam.in or medjgroup@gmail.com.

4. Order Acceptance

  • All orders placed on our website are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order at our discretion

This may include situations such as:

  • Product unavailability
  • Errors in pricing or product information
  • Suspected fraudulent activity

If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines.

  • Orders are typically processed within [ONE BUSINESS DAY]
  • Delivery timelines may vary based on location and courier services
  • Delays may occur due to unforeseen circumstances beyond our control

For full details, please refer to our Shipping Policy.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

  • Products must meet eligibility criteria for returns
  • Refunds will be processed after inspection and approval
  • Certain items may not be eligible for return

We encourage customers to review our Return Policy before making a purchase.

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activity
  • Violating any applicable laws or regulations
  • Transmitting malicious code, viruses, or harmful content
  • Attempting to gain unauthorized access to our systems
  • Harassing, abusing, or harming other users

We reserve the right to terminate access for users who violate these terms.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products
  • Our total liability shall not exceed the amount paid by you for the purchased product

We do not guarantee uninterrupted or error-free access to our website.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [KERALA, ERNAKULAM, INDIA].

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of those changes.

11. Contact Information

For any questions regarding these Terms of Service, please contact us:

Website: spiceskeralam.in
Email: sales@spiceskeralam.in / medjgroup@gmail.com

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